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  • +1 223 3567
  • info@gmail.com
  • Scotland

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Do you need some help choosing a tartan, sizing advice or just a bit more information? Our team are always here to help whether you want to speak to us personally, email or chat to us on LiveChat.
For tracking information on your parcel our Delivery page has all the relevant links so you can follow the progress of your parcel once it has left us. If your order has not yet been shipped and you need an update please contact us directly. Make-up times for custom made items are detailed on the individual product pages but we can often make things more quickly if required. Please just ask!
We welcome your feedback on any aspect of our products and service and would be pleased to hear your views on how we’re doing. Please contact us using any of the following means:

Order Processing

All order processing is carried out from Scotland where your orders are made. As a result most calls from the USA will be routed via our UK customer service centre to ensure the highest levels of service, however you can request to speak directly to one of our shop floor staff in either Edinburgh, Crieff or Albany and we can transfer you through.

By Phone

Call us on +44 747 688 1615
9am – 11pm Monday to Friday GMT 10am – 11pm on Saturdays GMT 10am – 2pm on Sunday GMT

Livechat

Click on the LiveChat icon found on every page to chat online with one of us and receive an immediate response to your question. If we are not online you can send us a message which will be answered within 24 hours and usually much faster.

By Email

info@thescotkilt.com
We aim to answer all emails within 24 hours 7 days a week and during working hours it is usually much faster than this.

By Post

The Scot Kilt

UNITED KINDOM

7 Bell Yard, London, WC2A 2JR

Visit our Edinburgh Store

10 Queensferry Street, Edinburgh, EH2 4PG Shop opening hours: Monday to Sunday 10:00am – 6:00pm (GMT)

Visit our Albany, NY Store

678 Loudon Road, Latham, NY 12110 Shop opening hours: Wednesday to Saturday 10:00am – 6:00pm (ET)

Visit our Duns Head Office & Showroom

Station Road, Duns, Berwickshire, TD11 3EJ By Appointment Only

Visit our Crieff Store

9-11 E High Street, Crieff, Perth and Kinross, PH7 3AF Shop opening hours: Monday to Saturday 09:00am – 5:00pm (GMT)

Press Enquiries

Please contact our Press Office Telephone: +44 747 688 1615 or email info@thescotkilt.com

We welcome all press enquiries and have lots of stories to tell along with hi-resolution photography and cut-outs of our products.

You can view recent press coverage on the thescotkilt in the Press section of our Tartan Blog